![]() Horseshoe you will loose a lot of good customers over the simple stuff that can be avoided. Well I gave her (security) my 1 cookie then entered the casino, and I ended up walking right back out because after being treated in such a negative way and put on blast over a cookie, the casino vibe was gone at least for Horseshoe. I thought it was going through a scanner or something. She then said in a very angry loud voice “YOU CANT BRING A COOKIE IN HERE, YOU HAVE TO TROW IT AWAY, WHAT DO YOU WANT TO DO.” Wow really! There may have been a sign posted saying Horseshoe is checking purses for food, or no food allowed but I didn’t see any such signs giving her permission to check my purse. Then she found a cookie, yes 1 cookie wrapped in plastic in the bottom of my backpack purse. The the security girl snatched my purse zipper open so harshly, I’m thankful the zipper didn’t break. Baltimore-area casinos opened their sportsbooks to the public Friday, part of the launch of long-awaited in-person sports. Bad staff attitudes, didn’t know they checked purses. 6-6-2020 approximately 12am, First time back since 2019, NOT returning.
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